Policies
Policies.
The rules of the store, written plainly. Every piece is made to order, which shapes most of them.
Last updated 16 October 2026
What we collect, why, who we share it with, and your rights.
How an order works, prices and currency, payment, delivery, and your rights.
Free shipping worldwide, and who pays import duty and taxes on delivery.
Our 3-day rug fault service, and your statutory rights.