How store credit works.

Store credit is a small thank-you from RS Living. When you shop with us while signed in to your account, some of your orders add credit to your account, which you can spend on a later order.

It is a thank-you, not a currency: it has no cash value and is not paid out as money. These are the current terms, and they are written to be plain, so please do ask if anything is unclear.

Credit is added automatically. Nothing to claim, no code to enter. An order qualifies when it has been paid, you placed it while signed in, it has not been cancelled or fully refunded, and its total before GST (not counting candles) is INR 10,000 or more.

Your qualifying orders are counted in turn, in a pattern of 3 that then repeats. Your 1st, 4th and 7th qualifying orders each earn 5% of the order total before GST. Your 3rd, 6th and 9th earn 8%. Your 2nd, 5th and 8th earn nothing. There is a limit on what a single order can earn, and your account shows what each order earned and what your next one can earn.

Amounts are rounded down to the nearest INR 50, and no credit is issued below INR 300. Candles do not count towards the total and earn nothing.

Say your first qualifying order is INR 40,000 before GST. That is a "1st" in the pattern, so it earns 5%: INR 2,000 of credit.

Your second qualifying order is INR 25,000 before GST. A "2nd" earns nothing, so no credit is added this time. That is simply how the pattern works.

Your third is INR 60,000 before GST. A "3rd" earns 8%: INR 4,800 of credit. Your fourth then starts the pattern again at 5%.

Credit is added once the order is paid and confirmed, and we email you.

Each amount of credit lasts 30 days from the day it is issued. The date is shown in your account and in the email we send you. Expired credit cannot be restored.

We send a reminder 5 days before it ends, and, if you have opted in to marketing emails, a last-day reminder 1 day before. Every reminder has an unsubscribe link.

Credit can be used on an order whose total before GST (not counting candles) is INR 20,000 or more. It applies to furniture, poufs, cushions, baskets and wall hangings, up to 10% of the value of those eligible pieces. It cannot be used on candles or on rugs.

For example, on an order of INR 50,000 before GST made up of eligible pieces, credit can cover up to INR 5,000. Each piece also has its own limit, and your bag and checkout show exactly how much applies, and why if it is less than your balance. Credit appears as its own line before GST is added.

One benefit applies to an order, either your credit or a privilege, whichever gives you more. They are never combined.

Know someone who would love RS Living? You can gift credit you have earned to a friend, and it is a lovely way to introduce them to the shop.

A friend you gift to creates a free RS Living account to claim it, using the email address you sent it to. Their credit keeps its original expiry date, so it is best to gift while there is time to use it. They can spend it on eligible pieces in an order of INR 20,000 or more before GST, on the same terms as above.

A gift is a one-time code, at least INR 300. It cannot be gifted again by the person who receives it, and you cannot gift credit to yourself.

If an order is cancelled or refunded, credit used on it returns to your balance with its original expiry date (or for 7 days if that date has already passed), and credit the order earned is withdrawn, so far as it has not been used or gifted on.

Credit has no cash value, cannot be exchanged for money and is not refundable as cash. It does not affect your statutory rights.

The RS Living team may update these terms from time to time. What is written here is the current version, and credit already issued is honoured until its expiry date.